What kind of documents need to be turned in?Īfter an application is submitted, ODHS will let you know what is needed. Some groups, like college students, folks between 18 and 50 years old without children in the household, and immigrants, may need to meet additional criteria. ODHS considers an applicant’s income, some expenses, and some additional criteria when determining eligibility and benefit amount. How is my SNAP eligibility and benefit amount calculated? Visit your local ODHS Self Sufficiency Office or the Aging and Disability Office, where the receptionist can help you change your PIN.
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What if I need a new PIN number for my EBT card?Ĭall the toll free Oregon EBT Customer Service Help Line at 1-88 to change your PIN. If your card is broken, you may take your broken card to your local ODHS office to get a replacement or call the toll free Oregon Trail card Replacement Line at 1-85 You will still need to contact the Card Replacement Line to get a new card mailed to you. The Help Line is open 24-hours a day, seven days a week. If your card is lost or stolen outside of business hours, call the toll free Oregon EBT Customer Service Help Line at 1-88 to cancel your card and protect your remaining benefits. The Replacement line is open Monday through Friday from 8:30am-4:30pm. If your card is lost or stolen, call the toll free Oregon Trail Card Replacement Line at 1-85 to request a replacement card be mailed to you. What if my card is lost, stolen, or broken? Clients will receive a notice prior to benefits aging off letting them know they need to spend their benefits. Once they age off the system, they are no longer available and cannot be restored. SNAP benefits will age off your EBT card after 12 months from the date of issuance if they are not used. Just by being approved for SNAP, regardless of benefit amount, families and individuals may automatically be eligible for other programs, like discounts, priority access, and free services. For a more detailed list see the USDA SNAP Guidelines.Īre there additional benefits for being a SNAP participant besides the food dollars? You cannot buy hot food, alcoholic beverages, cigarettes, tobacco, vitamins, pet food, or household items. SNAP benefits can be used to purchase most food products. What can I purchase with my Oregon Trail Card? An Oregon Trail Card is like a debit card and can be used to purchase food at most places you can buy food, including grocery stores, some Farmers Markets and CSAs (more info here), and online at Walmart and Amazon. SNAP participants will receive their benefits on an Oregon Trail Card, also known as an EBT (Electronic Benefit Transfer) card. Here in Oregon, the Oregon Department of Human Services (ODHS) manages SNAP. The Supplemental Nutrition Assistance Program (SNAP, previously known as food stamps) is a federal nutrition assistance program that helps low-income families and individuals purchase nutritious, healthy food. Adults Between 18 and 50 Without Dependents.
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If you need additional help with the paperwork or navigating the SNAP application process, please connect with Multnomah County’s SNAP Outreach Team by calling or texting Emily (50) or by emailing Please note we do not have access to the ODHS system to give you an update on your open case or submitted application. If you have questions about your SNAP application or an open SNAP case, check online at or connect with the ODHS Customer Service Center (80 or or your local ODHS office. These services are free.Need an update on your SNAP application status or information about your Oregon Trail (EBT) card? Visit the Oregon Department of Human Resources website.īelow you will find questions and answers about SNAP in Oregon. If you are deaf or hard of hearing, please call GA Relay at 80. To find out if you qualify, visit the DFCS FAQ web page or call DFCS at 87. If you have little or no income, you may qualify to get benefits within 7 days, also called expedited benefits. To find out more, call the Division of Family and Children Services (DFCS) at 87. If you are over age 60, your household has a permanent fixed income, such as Social Security Income, and members of your household are not working, you may qualify for Senior SNAP. SNAP can be used to buy food from any store with the EBT/Quest sign. A household may be one person living alone, a family, or several unrelated individuals cohabiting who buy and prepare meals together. The program helps households who have limited income and resources. Anyone may apply for the Supplemental Nutrition Assistance Program (SNAP), also known as food stamps.
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